Wilsons Leather Website Review & Ratings + Wilsons Leather Coupons
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Wilsons Leather Website Review & Ratings + Wilsons Leather Coupons

Wilsons Leather: Products & Services

Wilsons Leather carries a large selection of high quality leather goods. Wilsons Leather sells leather coats, handbags and accessories, travel gear, and business bags and cases. Wilsons Leather caters to people of all shapes and sizes; they sell regular size, plus size, and big and tall leather coats. Wilsons Leather has its own brand of leather jackets, plus they also carry Black Rivet, Andrew Marc/Marc NY, Calvin Klein, Jessica Simpson, Nine West and several more popular brands. 

At Wilson's Leather, shoppers can find:

Wilsons Leather: Company Background

 Wilsons Leather is an American based business that was started in 1988 with the merger of Bermans Leather and Wilsons House of Suede and Leather. Wilsons Leather has several brick and mortar Outlet stores that shoppers can visit in person, plus an excellent online store stocked full of high quality leather goods. 

 Wilsons Leather contact information:

  • Corporate Office Address: 7401 Boone Avenue North, Minneapolis, Minnesota 55428
  • Phone: +1 763-391-4000
Wilsons Leather: Customer Feedback & Reviews

Customer reviews and Facebook comments for Wilsons Leather were mixed; some customers had an excellent Wilsons Leather shopping experience, while others did not.

Positive customer reviews commented on:

  • Great selection
  • Good quality coats
  • Customer service answers emails quickly

Negative customer reviews commented on:

  • Low quality bags that fall apart easily.
  • Expensive
  • Items listed as instock were not

Some customer reviews were

"Wilson’s Leather reps had been very timely about responding to me prior to my sending documentation, sending me emails every 2-3 days of my contacting them."

"I bought a tote bag from Wilson's three weeks ago at the outlet mall and one of the straps have broken already I will not buy another tote from Wilson's again"

"Avoid the men's messenger bags! I purchased one over this past summer - barely six months old - and the hooks on the strap keep breaking resulting in the bag falling loose. This was the last straw though because I just lifted up my bag and both hooks came off, my bag feel to the ground, and my six month old Macbook now has a corner that is completely screwed up! Bent and dented! 

Poor customer service. Purchased a leather business tote for a Christmas gift, it was used for 3 weeks and the stitching is coming out and they will not replace or repair the item!

"I used to think highly of Wilson's leather till I made a purchase online. It wast till I received the product and it didn't fit right and attempted to return it did I find out I had to pay for my own return shipping. Now I'm just disappointed with them."

"Absolutely fantastic customer service. Found a defect in the leather of my new coat. Simple phone call..the rep sent a free return shipping label via email, then over night aired a replacement coat at NO CHARGE. GOTTA love em. All companies should take a lesson from Wilson. Well done all and I love the leather coat!! Will not purchase anywhere else."

"These guys are unbelievably sloppy and incompetent. I placed two orders about a year apart (the recent one being this week). both times they took the order, said the item was in stock, then placed it on back order, and then got an e-mail saying the item "was located", then another e-mail stating back order status and then finally cancelled!! Yes, twice! ..."

"Wilson leather is a simple site to order from and offers great items. I can't speak for the price as it was a bit expensive but well worth it considering that it was the only place to get it from. I would order again but seeing as my item is in great condition, I doubt that I'd need to in the future. "

Wilsons Leather: Business Credibility & Trustworthiness

Wilsons Leather is not accredited with the Better Business Bureau; however they do have a BBB rating of "B+". Their BBB file was opened in 1985. Over the last three years, there has been three complaints filed against Wilsons Leather with the Better Business Bureau. The complaints filed against Wilsons Leather were due to problems with products. Wilsons Leather only has a "B+" BBB rating due to failure to respond to one complaint.

Wilsons Leather: Website Popularity & Google Ranking

 Wilsons Leather website popularity:

  • Wilsons Leather has a worldwide Alexa traffic rating of 108,364 out of 30 million websites.
  • Wilsons Leather has an American Alexa traffic rating of 27,559
  • Wilsons Leather has a Google pagerank of four out of ten.
  • The  Wilsons Leather site receives around 3,137 unique visitors daily, which account for 11,921 daily page views.
  • About 67% of the visitors to the  Wilsons Leather site are American.
Wilsons Leather: Social Media Presence

 Wilsons Leather social media presence:

  • Wilsons Leather can be followed on Facebook; they have 8,220 likes on Facebook and have 89 people talking about them.  Wilsons Leather usually updates their Facebook page several times a week.
  • Wilsons Leather can be followed on Twitter; they have 2439 followers on Twitter and have posted 1432 tweets.  Wilsons Leather usually tweets several times a week.
  • Wilsons Leather offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Wilsons Leather is on YouTube; they have uploaded 41 videos and have 149 subscribers
  • Wilsons Leather is on Pinterest; they have pinned 538 items
Wilsons Leather: Website Security & Safety

Wilsons Leather is Verified by Visa and MasterCard SecureCode, and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the  Wilsons Leather site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Wilsons Leather: Pricing & Packages

 Wilsons Leather offers very competitive prices on all their products. In a price comparison of three products, Wilsons Leather was less expensive on one of the items and more expensive on two of the items than their leading online competitor was. 

Jessica Simpson Iridescent Faux-Leather Jacket

  • Wilsons Leather: $99.99
  • Leading competitor: $94.99

Calvin Klein Fabric 3-Button Trench Coat

  • Wilsons Leather: $109.00
  • Leading competitor: $100.56

Kenneth Cole Faux-Leather Moto Jacket

  • Wilsons Leather: $99.99
  • Leading competitor: $195.00
Wilsons Leather: Shipping Rates & Policies

 Wilsons Leather shipping rates and policies:

  •  Wilsons Leather ships throughout the United States, to U.S. Territories and to Canada
  •  Wilsons Leather ships to APO/FPO addresses
  •  Wilsons Leather ships to PO boxes

48 Contiguous United States shipping:

  • Standard Ground Shipping costs from $5.95 - $12.95, depending on order total
  • 2 Day Shipping costs from $13.95 - $23.95, depending on order total
  • Overnight Shipping costs from $19.95 - $29,95, depending on order total

Alaska or Hawaii shipping:

  • 2 Day Shipping costs from $13.95 - $23.95, depending on order total

Shipping to Canada:

  • Purolator Ground Service costs from $12.95 - $17,95, depending on order total
  • Purolator Air Service costs from $18.95 - $27,95, depending on order total
Wilsons Leather: Payment Methods Accepted

Wilsons Leather accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Wilsons Leather also accepts payment through PayPal and Bill Me Later; PayPal and Bill Me Later are very secure ways to pay for online purchases. In addition, Wilsons Leather also accepts Wilsons Leather Gift Card. Wilsons Leather does not accept money orders, wire transfers or checks of any kind.

Wilsons Leather: Returns, Refunds & Exchange Policy

 Wilsons Leather return/refund policy:

  • Wilsons Leather offers a 90 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
  • Returns must include the return form or bottom portion of the original packing list
Wilsons Leather: Product images & screenshots
Wilsons Leather Coupons
Best Available Wilsons Leather Coupon:
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